Moving beyond digital transformation

We as professionals, organisations and governments never stop transforming but it’s past the tipping point of considering just the why and how to start with digital.  Now, the focus is results. We must accelerate innovation, next generation capability, the next wave of talent strategies and further digital culture evolution.



The results we are all looking for:

  • Continued business viability fueled by digital

  • Engaged governments meeting citizens’ needs

  • Strong digital economies

  • Creative, innovative products & services

  • Digital Emotional Intelligence

Digital Emotional Intelligence

All these results we are striving for come down to having one thing as an individual, organisation or government:  Digital Emotional Intelligence (DEQ). What we have learned in the past few years is a confirmation that technology is a tool, not the end product.  It is an enabler. Even the shiny new emerging technologies such as Blockchain, Internet of Things and Artificial Intelligence are only bridges for what we really strive success, productivity, personal effectiveness and a richer life experience.  These are the ultimate goals.

TFB still 100% believes in the philosophy it established with its inception several years ago:

What is Digital Emotional Intelligence (DEQ)?

TFB keeps it practical, not theoretical. If Emotional Intelligence (EQ) is the ability to understand, empathise and negotiate with other people, then DEQ is the ability to evolve and apply EQ through digital channels and cultures.  For example, individuals manage communications and relationships in new digital ways, while organisations use digital to advance internal collaboration and external customer engagement.  Doing this effectively requires DEQ.  Our environment and ways of communicating have evolved through digital and so must our intelligence, communication, collaboration and emotional maturity.  There is no choice for 21st century professionals and organisations if we intend to be successful in the digital age.

EQ Command
Digital Dexterity
Collaboration Conviction
Networking Spread
Learning Agility
Data Artistry
Change Capacity
Culture Resiliency
Digital Wellness


  • tailored, targeted DEQ learning programmes

  • keynotes and presentations

  • coaching on DEQ development for senior leaders

  • bespoke DEQ videos for training and communications

  • organisation and government advisory

How can TFB help?

Digital Emotional Intelligence may seem illusory or complex but TFB de-mystifies it.  Put people first, not technology. Re-establish what EQ means for your organisation and then apply the digital lens.  Realise that what made your organisation intelligent, effective, engaging yesterday is not the same today and evolve. TFB can help guide you through:


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