In this article, I argue that as AI shifts from pilot to everyday workflow in the public sector, the true transformation will come down to people, not just technology. I outline the essential skills—from AI literacy and prompt-engineering to critical thinking and ethical oversight—that every civil servant will need, and I highlight how senior leaders must evolve into “AI architects of transformation” to build a modern, resilient civil service.

In this article for Training Journal, I explore how rapid advances in AI are shifting the nature of work — yet human wellbeing is not keeping pace with technological change

The aspect of workplace psychological safety is even more fundamental now, especially as we stand on the precipice of an AI-driven future.