Don’t make the mistake of thinking that digital transformation is just about technology, social media and digitised services. Technology is a tool and digital a channel. It’s your people that will truly drive the success or failure of your strategy in this digital age.
Early in your journey
Getting the digital basics right
What is digital transformation?
Simply put, digital transformation is about revolutionising your business to meet the demands of our digital society. There is no longer a question of transforming or not. To survive and succeed in the digital age, as a minimum an organisation must:
align skill, culture and talent strategies to underpin digital
use creativity and innovation to become a 21st century organisation
create products & services in more digital, agile ways
develop adaptable & resilient people for ongoing transformation
Why is it important to your organisation?
Do you really still need to be convinced? Today’s business context is simply ‘disrupt or be disrupted’.
All organisations in all sectors are experiencing constant and exponential change due to digital transformation. Business models, supply chains, customer engagement, skill sets, culture... all need to shift to meet the challenges and opportunities offered by digital.
How can TFB help?
The ethos of TFB is about transforming your people along with transforming with digital. We help businesses get the people side of their digital agenda right by partnering on the needed skills, culture and talent strategies to underpin their digital foundation. To accomplish this, the biggest focus is on three key areas.
Taking it to the next level
The results we are all looking for:
Continued business viability fueled by digital
Engaged governments meeting citizens’ needs
Strong digital economies
Creative, innovative products & services
Digital Emotional Intelligence
Moving beyond digital transformation
We as professionals, organisations and governments never stop transforming but it’s past the tipping point of considering just the why and how to start with digital. Now, the focus is results. We must accelerate innovation, next generation capability, the next wave of talent strategies and further digital culture evolution.
Digital Emotional Intelligence
All these results we are striving for come down to having one thing as an individual, organisation or government: Digital Emotional Intelligence (DEQ). What we have learned in the past few years is a confirmation that technology is a tool, not the end product. It is an enabler. Even the shiny new emerging technologies such as Blockchain, Internet of Things and Artificial Intelligence are only bridges for what we really strive for...business success, productivity, personal effectiveness and a richer life experience. These are the ultimate goals.
TFB still 100% believes in the philosophy it established with its inception several years ago:
‘Digital is about people, not technology. It’s about Emotional Intelligence, not Artificial Intelligence.’
- Founder Tom Bryant
What is Digital Emotional Intelligence (DEQ)?
TFB keeps it practical, not theoretical. If Emotional Intelligence (EQ) is the ability to understand, empathise and negotiate with other people, then DEQ is the ability to evolve and apply EQ through digital channels and cultures. For example, individuals manage communications and relationships in new digital ways, while organisations use digital to advance internal collaboration and external customer engagement. Doing this effectively requires DEQ. Our environment and ways of communicating have evolved through digital and so must our intelligence, communication, collaboration and emotional maturity. There is no choice for 21st century professionals and organisations if we intend to be successful in the digital age.
awareness & development
Knowledge of emerging technologies and use of digital tools
Heightened communication, connection & synergy with others
Expansion of support networks & widespread connections
Ability to rapidly learn, adapt & apply new skills
Ability to visualize & manage data for new insights
Positive attitude, flexibility & openness to change
Adaptation & resilience as work & society norms change
Balancing technology with healthy boundaries &
How can TFB help?
Digital Emotional Intelligence may seem illusory or complex but TFB de-mystifies it. Put people first, not technology. Re-establish what EQ means for your organisation and then apply the digital lens. Realise that what made your organisation intelligent, effective, engaging yesterday is not the same today and evolve. TFB can help guide you through:
tailored, targeted DEQ learning programmes
keynotes and presentations
coaching on DEQ development for senior leaders
bespoke DEQ videos for training and communications
organisation and government advisory